Welcome to our 14th year of official sustainability reporting — as ever, we aim to be as transparent about our progress as possible. The world has seen many changes over 12 months, but what has remained constant has been our commitment to accelerating our growth, while reconciling our progress and innovation with responsibility and accelerating sustainability solutions while elevating luxury hospitality. This report is a representation and full disclosure of all our key data for 2024, with spotlights on some of the human stories and teamwork that happen daily in our hotels and are a source of tremendous pride, with details of our third-party validations and certifications along the way. To all of you – our guests, communities, colleagues, owners, shareholders, advisors, suppliers and our Fans – thank you, again, for joining us on this journey.
